Contact Cutora AI
Last updated: 2026-11-02
Write to hello@usecutora.com. It is the one address for everything: help with a video, a billing or refund question, a privacy or deletion request, a partnership or press enquiry. You can write in English or in Arabic.
Email: hello@usecutora.com
Help with a video or an export
Tell us what you expected and what happened, and include the link of the project (the address in your browser while it is open) so we can look at the same edit you see. Answers to common questions
Billing and refunds
Say which account (the email you signed up with) and what the charge was for. The refund rules are written down, so you can check them before you write. Refund policy
Privacy and deletion
To have a video or your account deleted, write from the email address of the account. What is stored, and for how long, is on the privacy page. Privacy policy
Partnerships, creators and press
If you make videos about editing, or you want to write about Cutora AI, say where your work is published. The partner programme has its own page. Partners
Who is behind it
Cutora AI is built by Mohamed Mokbel. Business address: 935 N University Ave #9, Provo, UT 84604, USA.
Most questions about what Cutora AI does, its limits and its trial are answered on the product facts page, which is written to be checked against the product. Cutora AI product facts. About Cutora AI says who makes it and which accounts are official.